Three acronyms decide how much a roof claim actually pays: RCV, ACV, and recoverable depreciation. Get them straight and you collect the full cost of the job. Miss how they work — and plenty of contractors and homeowners do — and you leave thousands of dollars sitting with the carrier, or you find out at the end that the check doesn't cover the work.
Here's the short version: the first check almost never covers the whole job. It's supposed to be smaller. The rest comes later, and only if you claim it correctly.

RCV, ACV, and depreciation in plain terms
Start with the three pieces the whole thing is built on.
- Replacement cost value (RCV) is what it costs to replace the roof today with new materials of like kind and quality — no deduction for age or wear. It's the full price of the job.
- Depreciation is the value the roof lost to age, wear, and condition before the storm hit. A 15-year-old roof with a 25-year expected life has used up a big chunk of its life, and the carrier subtracts that.
- Actual cash value (ACV) is RCV minus depreciation. It's what the roof was worth the moment before it was damaged — the "used" value, not the "new" value.
So on a roof with an $18,000 replacement cost and $5,000 of depreciation, the ACV is $13,000. RCV is the price of the job; ACV is the price minus age. The difference between them is where recoverable depreciation comes in.
Recoverable vs. non-recoverable depreciation
That $5,000 the carrier subtracted doesn't automatically disappear — but whether you get it back depends entirely on the policy.
On a replacement cost policy, the withheld depreciation is recoverable. The carrier holds it back at first, then pays it once the work is done and documented. You end up with the full RCV (less the deductible).
On an actual cash value policy, that depreciation is non-recoverable. The ACV payment is all you're ever getting — the carrier keeps the depreciation, period.
This single distinction — RCV policy vs. ACV policy — is the difference between recovering the full cost of the roof and being permanently capped at its depreciated value. It's the first thing to confirm on any claim, because it changes how you price the job, what you tell the homeowner, and whether a supplement is even worth chasing.
How the two-payment sequence actually works
On a replacement cost policy, the money comes in two checks, not one. This trips up more homeowners than anything else on a claim — they see the first, smaller check and think the carrier shorted them.
Example: How an $18,000 Roof Claim Pays Out
1. First check — ACV, at approval
$11,000RCV $18,000 − depreciation $5,000 − deductible $2,000
2. Second check — recoverable depreciation
$5,000Released after the work is completed and documented (final invoice + photos)
Insurance pays: $16,000
Homeowner’s deductible: $2,000
The roofer collects the full $18,000 RCV — the deductible just decides which party pays that slice.
The sequence:
- First payment (ACV). The carrier pays the actual cash value up front — RCV minus depreciation, minus your deductible. On the example above, that's $13,000 minus a $2,000 deductible, so an $11,000 check to start the job.
- Do the work. Complete the replacement to the approved scope.
- Prove it. Submit proof of completion — a final invoice, paid receipts, and dated photos of the finished roof. Some carriers also want a signed contract or certificate of completion.
- Second payment (recoverable depreciation). Once the carrier verifies the work, it releases the $5,000 it withheld.
Add it up and the carrier has paid $16,000 — the full $18,000 RCV minus the $2,000 deductible. Everything the carrier withheld comes back, if you complete the work and document it. The one piece the carrier never pays is the deductible — which brings up the question that confuses more homeowners than anything else on a claim.
Where the deductible fits — and who pays it
The deductible is the homeowner's share of the loss, not a discount on your bill. You bill the full replacement cost. The carrier pays RCV minus the deductible; the homeowner pays the deductible toward the job. In the example, that's $16,000 from the carrier and $2,000 from the homeowner — together funding the full $18,000. You still collect the whole RCV; the deductible just decides which party covers which slice.
So the roofer doesn't "eat" the deductible, and shouldn't offer to. In many states it's illegal for a contractor to waive, rebate, or absorb a customer's insurance deductible — advertising "we'll pay your deductible" is treated as insurance fraud. The homeowner owes that money, it's a normal part of every claim, and collecting it is part of getting paid in full.
Watch the deadline — depreciation expires
Recoverable depreciation isn't open-ended. Policies put a clock on it: you typically have to notify the carrier of your intent to recover it within a set window and complete the work within another — often something like six months to give notice and 12 to 24 months to finish, though the exact terms vary by carrier and policy.
Miss the deadline and the recoverable depreciation converts to money you'll never see. If a homeowner is dragging their feet on scheduling, that delay has a hard dollar cost, and it's worth telling them so.

The labor-depreciation fight: why your ACV check might be too small
Here's where it gets contested. To calculate depreciation, the carrier depreciates the materials — nobody argues a 15-year-old shingle is worth its new price. The fight is over whether they can also depreciate the labor to install it.
On a replacement cost policy it mostly washes out, since you recover the depreciation anyway. But on an ACV settlement, depreciating labor permanently shrinks the only check you're getting — and labor is often half the job.
Whether a carrier can do it is state-specific, and the law is still moving. A few markers of how split it is:
- California, Illinois, Vermont, and Washington bar it — by statute, regulation, or binding court decision.
- Florida, Nebraska, and Arkansas allow it — Arkansas by a 2017 statute that reversed an earlier court ruling, a good reminder that only current law counts.
- Most states have no controlling authority at all, so the outcome turns on your policy's exact wording.
The trend has been running toward policyholders, but the only answers that matter are your state's current law and your policy's exact wording. We track where every state stands — with the primary source for each — in our roofing insurance laws by state reference; check it before you build an argument on a specific state.
This is the same depreciation fight that shows up with overhead and profit, where carriers argue O&P can be depreciated too. The principle is identical: depreciation should reflect the roof's lost physical value, not quietly shave off legitimate costs of putting a new one on.
What this means for how you run a job
The mechanics matter because they change what you do on every claim:
- Confirm RCV vs. ACV before you price anything. An ACV policy caps the payout at depreciated value; price and set expectations accordingly.
- Educate the homeowner on the two checks. The first, smaller payment is normal — not a shortfall. Homeowners who don't know this panic, or worse, pocket the ACV check and skip the work.
- Contract to RCV, not the first check. Your agreement should reflect the full replacement cost, so the recoverable depreciation flows to the job where it belongs.
- Document completion like the depreciation depends on it — because it does. Final invoice, paid receipts, dated photos. That package is what releases the second check.
- Check the ACV math. If the carrier depreciated labor in a state that doesn't allow it, or over-depreciated a roof with life left, the ACV is understated — and that's a supplement.
Key takeaways
- RCV is the full cost to replace the roof new; ACV is RCV minus depreciation for age and wear.
- Recoverable depreciation is the withheld gap between them — paid back on a replacement cost policy after the work is completed and documented, and lost forever on an ACV policy.
- The payout comes in two checks: ACV up front, recoverable depreciation after proof of completion. The deductible is never reimbursed.
- Recoverable depreciation has a deadline — miss it and it's gone.
- Whether carriers can depreciate labor in ACV is state-specific and still being litigated; a wrongly depreciated ACV check is a supplement.
Collect every dollar the policy owes
Understanding the payout is one thing; making sure the carrier's numbers are right is another. ClaimSpark reviews your claim documents, checks the depreciation and scope against what the job actually requires, and builds an insurance-ready supplement package when the ACV or RCV comes up short — for a flat fee per supplement, not a percentage of your claim.
ClaimSpark helps roofing contractors generate professional estimates, build supplement packages, and maximize claim value. Try free — 1 estimate and 1 supplement included.