State Reference

Roofing Insurance Laws in Maryland

The rules that decide how a roof claim pays in Maryland — plain-English and tied to the primary source for each one.

Labor depreciationUnsettledMatchingRequiredDeductibleProhibitedClaim negotiationProhibited

Informational only — not legal advice. Laws and case precedent change, and outcomes depend on your specific policy language. Verify current law with your state Department of Insurance or a qualified attorney before relying on it.

Can insurers depreciate labor when calculating ACV?

Unsettled

Maryland has no statute or binding appellate decision on depreciating labor. Your policy's definition of actual cash value controls, and Maryland applies the broad-evidence rule to that question. The Insurance Administration has proposed a bulletin calling labor depreciation an unfair claim settlement practice, but it is still in draft and binds no one.

Authority

No controlling authority. Proposed MIA Bulletin 25-XX, Depreciation of Labor for Claims Settled on an ACV Basis (comment deadline May 30, 2025), takes the position that depreciating labor as a general business practice is an unfair claim settlement practice under Md. Code Ann., Ins. Sec. 27-304(6). The bulletin remains in proposed status and is non-binding. SB 52 (2026 Reg. Sess.) would have amended Ins. Secs. 19-118, 19-217, 27-303, and 27-304 to fix the ACV calculation method. It was not enacted. Schreiber v. Pacific Coast Fire Ins. Co., 75 A.2d 108 (Md. 1950), adopts the broad-evidence rule for ACV but does not reach labor depreciation.

MIA Proposed Bulletin 25-XX, Depreciation of Labor for Claims Settled on an ACV Basis (draft, comments due May 30, 2025) · MIA Proposed Bulletins and Comments page (bulletin still in proposed status) · Maryland General Assembly - SB0052 (2026) bill status and details

Related: RCV vs. ACV and recoverable depreciation, explained · Xactimate RFG vs. DMO labor — pricing removal correctly

Must insurers replace undamaged materials so the repair matches?

Required

Maryland requires carriers to account for mismatch on replacement-cost first-party claims, but does not mandate full replacement in every case. An insurer that pays to replace only physically damaged material without regard to mismatch can violate the unfair claim settlement practices statute. The insurer may satisfy the rule by moving undamaged material, replacing one or more sides, replacing everything, or paying an allowance for the diminution in value the mismatch causes.

Authority

MIA Bulletin No. 97-1, Aluminum Siding Claims (Aug. 4, 1997), interprets former Md. Code Ann., Art. 48A Sec. 230A, recodified as Md. Code Ann., Ins. Sec. 27-303. Insurers whose practices fail to take into account major differences in color shades, textures, or siding dimensions may face regulatory action. The bulletin expressly declines to read a replacement cost policy as requiring replacement of all siding in every instance. Two qualifications for roofing. The guidance is siding-specific; Maryland has no roof-specific matching statute, regulation, or bulletin, so applying it to undamaged roof slopes rests on analogy to the same unfair-claims statute. And even where the rule applies, a diminution-in-value payment can satisfy it, so full-slope replacement is not automatically compelled. COMAR 31.15.07.03, the parallel unfair claim settlement practices regulation, contains no matching provision.

MIA Bulletin No. 97-1 — Aluminum Siding Claims (Maryland Insurance Administration, official .gov PDF; verified text and quotes) · Md. Code Ann., Insurance Sec. 27-303 — Unfair Claim Settlement Practices (official Maryland General Assembly statute text; successor to former Art. 48A Sec. 230A)

Related: The line items adjusters miss on a roof claim · How to fight a lowball insurance estimate

Can a contractor pay or waive the homeowner's deductible?

Prohibited

Maryland makes paying a homeowner's deductible a fraudulent insurance act. A contractor offering home repair or remodeling for damage to a private residence may not directly or indirectly pay, compensate, or offer or promise to pay any part of the insured's deductible, with intent to defraud the insurer, where payment for the work comes from policy proceeds. Bill the carrier the price you actually charge and collect the deductible from the homeowner.

You may

  • Bill the carrier the price you actually charge
  • Collect the full deductible from the homeowner
  • Offer a payment plan so the homeowner pays the deductible over time
  • Arrange third-party financing for the homeowner's out-of-pocket share
  • Give a genuine, disclosed discount, understanding the carrier then pays proportionally less

You may not

  • Pay or credit any part of the insured's deductible
  • Promise or offer to absorb the deductible to win the job
  • Rebate the deductible indirectly through a kickback, gift, or free upgrade
  • Inflate the estimate to cover a deductible you never intend to collect
  • Bill the carrier a price you have already agreed not to charge the homeowner

Penalty: A violation is a fraudulent insurance act; under Ins. Sec. 27-408, a violation involving value of $300 or more is a felony punishable by up to 15 years' imprisonment and a fine up to $10,000.

Authority

Md. Code Ann., Ins. Sec. 27-407.2 (Compensation for deductible) makes it a fraudulent insurance act for a contractor offering home repair or remodeling services for damage to a private residence to directly or indirectly pay, compensate, or offer or promise to pay an insured for any part of the deductible, with intent to defraud the insurer, where payment for the services will come from policy proceeds. Penalties run through Md. Code Ann., Ins. Sec. 27-408. Two qualifications. Section 27-407.2 carries an intent-to-defraud element and applies where the repair is paid from policy proceeds. It does not itself prohibit advertising the offer, and Maryland has no deductible-specific advertising ban; a "we'll pay your deductible" pitch is instead reachable under the Home Improvement Law's prohibited-inducement rules at Md. Code Ann., Bus. Reg. Sec. 8-503 and general deceptive trade practices law.

Md. Code, Insurance § 27-407.2 (Maryland General Assembly official statute text, .gov)

Related: RCV vs. ACV and recoverable depreciation, explained

Can a contractor negotiate the homeowner's claim?

Prohibited

Maryland requires a public adjuster license to prepare or negotiate a homeowner's insurance claim. You may prepare your own estimate of the loss, discuss it with the homeowner, document the damage, and answer the carrier's questions about your estimate. You may not work the claim itself.

You may

  • Prepare an estimate of the loss
  • Discuss that estimate with your customer
  • Document and photograph the damage
  • Submit your estimate and supplements for your own work
  • Answer the insurance company's questions about your estimates
  • Be present when the carrier inspects

You may not

  • Prepare the homeowner's insurance claim
  • Investigate, appraise, evaluate, give advice on, or assist in adjusting the claim
  • Negotiate the claim with the insurance company on the homeowner's behalf
  • Advise the homeowner on the policy's coverage
  • Advertise or hand out materials saying you can negotiate or investigate claims for customers
  • Sign an insurance claim authorization letting you act for the insured or negotiate the claim amount

Penalty: Unlicensed public adjusting is a misdemeanor under Ins. Sec. 10-403(c), punishable by a fine up to $500 and up to six months per violation, and a fraudulent insurance act under Sec. 27-405(a)(1) carrying an administrative penalty up to $25,000 per act under Sec. 27-408(c), with MHIC license exposure on top.

Authority

Md. Code Ann., Ins. Sec. 10-401(g)(1) defines a public adjuster to include a person who, for compensation, acts or aids on behalf of the insured in negotiating for or effecting the settlement of a first-party property claim, or who solicits employment as or holds out as a public adjuster. Section 10-403(a) requires a license before acting as a public adjuster in the State; Sec. 10-403(b) provides that marketing on behalf of a licensed public adjuster does not itself require a license. Section 10-402 lists seven exemptions and none covers contractors; item (5) reaches only a person employed to obtain facts surrounding a loss or furnish technical assistance to a public adjuster, such as a photographer or estimator. Acting without a license is also a fraudulent insurance act under Sec. 27-405(a)(1), and investigating or adjusting claims on another's behalf implicates Sec. 4-205(b)-(c)(6)(vii), (ix), with civil penalties of $100 to $50,000 per violation under Sec. 4-212. The permitted and prohibited acts above come from the MIA Insurance Advisory for Home Improvement Contractors and Salesmen, which states that contractors may prepare an estimate of the loss, discuss it with their customer, and answer the insurance company's questions about the estimates, and may not prepare the claim, investigate or adjust it, negotiate it with the carrier, advise on coverage, or advertise that they can do so. In the Matter of Taylor Made Custom Contracting, Inc. & Kevin K. Taylor, Case Nos. MIA-2023-08-017/018 (Aug. 17, 2023), an MHIC-licensed contractor used an Insurance Claim Authorization and Declaration of Contractor of Choice authorizing him to estimate the damage, negotiate the claim amount, and receive all payments. The MIA found violations of Secs. 27-405(a)(1), 10-403(a), and 4-205(b)-(c), ordered him to cease public adjusting, and imposed a $2,000 administrative penalty. The order does not fault him for preparing or sending his own repair estimate to the carrier; the violation was assuming authority to negotiate the settlement for the insured.

Md. Code Ann., Ins. § 10-401 (definitions, incl. "public adjuster" at (g)(1)) — Maryland General Assembly official statute text · Md. Code Ann., Ins. § 10-402 (scope/exemptions — no contractor carve-out) · Md. Code Ann., Ins. § 10-403 (public adjuster license required; (c) misdemeanor, $500 and/or 6 months per violation) · Md. Code Ann., Ins. § 27-405 (fraudulent insurance act — acting as an unlicensed public adjuster) · Md. Code Ann., Ins. § 27-408 (criminal penalties; (c) administrative penalty up to $25,000 per act) · Md. Code Ann., Ins. § 4-205 (unauthorized transaction of insurance business; (c)(6)(vii) investigating or adjusting claims) · Md. Code Ann., Ins. § 4-212 (civil penalty $100–$50,000 per violation) · Maryland Insurance Administration — Insurance Advisory for Home Improvement Contractors and Salesmen (may prepare an estimate of the loss and answer the insurer's questions about it; may not negotiate the claim) · MIA Order, In the Matter of Taylor Made Custom Contracting, Inc. & Kevin K. Taylor, Case Nos. MIA-2023-08-017 / 018 (Aug. 17, 2023) · Maryland Insurance Administration — Public Adjuster consumer page

Related: What is a roofing supplement? · How to fight a lowball insurance estimate

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