Informational only — not legal advice. Laws and case precedent change, and outcomes depend on your specific policy language. Verify current law with your state Department of Insurance or a qualified attorney before relying on it.
Can insurers depreciate labor when calculating ACV?
UnsettledMontana has no statute, regulation, or court decision addressing depreciation of labor. The authorities that exist speak to actual cash value and depreciation in general terms only, so the question is unsettled and your policy's definition of actual cash value controls. Expect carriers to depreciate labor on an ACV settlement and to release the depreciation once the work is done.
Authority
Mont. Code Ann. § 33-24-101 sets the measure of indemnity for fire losses as the expense of replacing the thing lost or injured in the condition it was in at the time of the injury. It says nothing about labor. McIntosh v. Hartford Fire Ins. Co., 106 Mont. 434, 78 P.2d 82 (1938), rejected depreciating repair costs and applies Montana's broad-evidence rule. It addresses depreciation generally, not labor. The Commissioner of Securities and Insurance publishes its advisory memoranda at csimt.gov; the index carries no memorandum on labor depreciation, actual cash value, or property-claim depreciation. Blankenship v. Farmers Union Ins., No. DV-98-56, 1999 Mont. Dist. 1075 (Mont. Dist. Ct. Nov. 5, 1999), is an unpublished trial-court decision and binds no one beyond its parties.
Mont. Code Ann. § 33-24-101 (measure of indemnity — general fire-indemnity statute; no mention of labor) · Montana Commissioner of Securities and Insurance — Advisory Memos index (no memo on labor depreciation / ACV / property-claim depreciation found)
Related: RCV vs. ACV and recoverable depreciation, explained · Xactimate RFG vs. DMO labor — pricing removal correctly
Must insurers replace undamaged materials so the repair matches?
RequiredMontana requires matching, through Department of Insurance guidance rather than a statute. Replacement materials must be of similar quality, kind, texture, and color so that they reasonably match the existing materials, and where no such match is available the existing materials must be replaced to achieve one. On a roof, that means an unavailable shingle match puts replacement of the undamaged slopes on the carrier.
Authority
Montana Commissioner of Securities and Insurance (Office of the State Auditor), Advisory Memorandum, "Matching Building Materials in the Event of Damage," July 6, 2009, addressed to all licensed property and casualty insurers, producers, and adjusters, states the agency's position that materials must be replaced with similar quality, kind, texture, and colored materials such that there is a reasonable match with existing materials, and that where such materials are not available the existing materials must be replaced to achieve a match. It applies to interior and exterior losses. A 2003 memorandum took the same position. One qualification. This is an advisory memorandum, an agency enforcement position, not a statute or administrative rule. The Montana Code Annotated contains no matching statute, the Administrative Rules of Montana contain no matching rule, and no Montana appellate decision controls the question.
MT CSI Advisory Memorandum, Matching Building Materials in the Event of Damage (July 6, 2009) — primary DOI source, quote confirmed verbatim · MT CSI Property, Home & Business Owners page — 'like kind and quality materials'
Related: The line items adjusters miss on a roof claim · How to fight a lowball insurance estimate
Can a contractor pay or waive the homeowner's deductible?
No specific statuteMontana has no statute prohibiting a contractor from paying, waiving, rebating, or absorbing a property-insurance deductible, and none banning the advertising of it. Montana did not enact a roofing deductible law. Your exposure is not a deductible statute but the billing: if you submit an estimate at a price you never intend to collect, the claim misstates what the job costs, and that is where consumer-protection and insurance-fraud law reaches you.
You may
- Bill the carrier the price you actually charge and collect it
- Offer a payment plan so the homeowner pays the deductible over time
- Arrange third-party financing for the deductible
- Give a genuine, written, disclosed discount off your real price
- Report the discounted price to the carrier so the claim reflects it
- Advertise financing and payment terms in plain, accurate language
You may not
- Submit an estimate at a price you never intend to collect
- Inflate scope or line items to absorb the deductible
- Conceal from the carrier that the deductible went uncollected
- Advertise a "free roof" or "we cover your deductible" when the carrier is billed the full price
- Rebate the deductible back to the homeowner after the carrier pays
Penalty: A false or misleading deductible pitch can be an unlawful practice under the Unfair Trade Practices and Consumer Protection Act, and inflating a claim to conceal an uncollected deductible can be prosecuted as insurance fraud.
Authority
The Montana Code contains no deductible-specific prohibition reaching contractors. Mont. Code Ann. § 33-18-210 prohibits unfair discrimination and rebates in title, property, casualty, and surety insurance, but by its terms it binds insurers, producers, and insureds and reaches the policy premium, not the deductible. It does not apply to a roofing contractor. The general provisions that do reach abuse are Mont. Code Ann. § 30-14-103, the Unfair Trade Practices and Consumer Protection Act's ban on unlawful and deceptive practices, including advertising, and Montana's insurance-fraud provisions at Mont. Code Ann. § 33-1-1202 et seq. and criminal fraud under Title 45. A disclosed discount is lawful, but the carrier then owes proportionally less, so discounting does not spare the homeowner the deductible. Lending against the deductible through a payment plan or financing is not a waiver and stays lawful.
MCA 33-18-210 — Unfair discrimination and rebates prohibited (official Montana Code, mca.legmt.gov) · MCA 30-14-103 — Unlawful practices, Unfair Trade Practices and Consumer Protection Act (official Montana Code section index) · MCA Title 33 — Insurance and Insurance Companies (chapter index)
Related: RCV vs. ACV and recoverable depreciation, explained
Can a contractor negotiate the homeowner's claim?
RestrictedMontana writes the estimate carve-out into the public adjuster definition itself. You may build the scope, write the estimate and supplements, submit them to the carrier, and argue line items, labor rates, and scope of your own work with the adjuster, so long as the homeowner is notified of every communication you have with the insurer about the estimate. What requires a public adjuster license is crossing from pricing your work into handling the claim: negotiating the settlement amount for the homeowner, interpreting their coverage, or holding yourself out as representing them against the carrier.
You may
- Inspect the roof and document the damage
- Prepare a scope and estimate for your own work
- Submit that estimate and your supplements to the carrier
- Discuss line items, labor rates, and scope with the adjuster
- Meet the adjuster on site and answer questions about your pricing
- Notify the homeowner of every communication you have with the insurer about the estimate
- Recommend that the homeowner file a claim
You may not
- Negotiate the settlement amount on the homeowner's behalf
- Investigate or adjust the claim for the homeowner
- Advise the homeowner on what their policy covers
- Hold yourself out as representing the insured against the carrier
- Advertise as a claim specialist or as handling insurance companies for homeowners
- Use a power of attorney or assignment to work the claim around the license requirement
- Communicate with the insurer about the estimate without keeping the homeowner notified
Penalty: Purposely or knowingly acting as a public adjuster without a license is punishable by a fine up to $50,000, imprisonment in state prison up to 10 years, or both, and the company is liable for the acts of its directors, officers, employees, and authorized agents.
Authority
Mont. Code Ann. § 33-17-102(1)(a) defines an adjuster as a person who, for compensation, investigates and negotiates the settlement of claims arising under insurance contracts. The regulated act is negotiating settlement, not producing an estimate. § 33-17-102(21)(a) defines a public adjuster as an adjuster retained by and representing the interests of the insured, and § 33-17-102(21)(b) expressly excludes a person who provides an estimate of work to an insurer on behalf of an insured as long as the insured is notified of all communications between the person and the insurer related to the estimates. Mont. Code Ann. § 33-17-301(1) prohibits acting as or purporting to be an adjuster without a license, and § 33-17-301(7) makes public adjusters part of that mandate. Penalties are at § 33-1-1509(2), (3), and (4). Licensed public adjusters additionally owe a written contract with the insured filed with the commissioner under § 33-17-302(1), written disclosure of any direct or indirect financial interest in a construction firm under § 33-17-302(4), and the standards of conduct at § 33-17-303, including loyalty to the insured alone, no soliciting during an active loss-producing occurrence, and no letting unlicensed staff conduct licensed business. Montana has no roofing-specific claims statute and no state roofing license, only contractor registration under Title 39, ch. 9.
Mont. Code Ann. § 33-17-102 — Definitions ("adjuster" at (1)(a); "public adjuster" and the estimate carve-out at (21)(a)-(b)) · Mont. Code Ann. § 33-17-301 — Adjuster license required; (1) license mandate, (7) includes public adjusters · Mont. Code Ann. § 33-1-1509 — License offenses; (2) unlicensed public adjusting, (3) entity liability, (4) up to $50,000 and 10 years · Mont. Code Ann. § 33-17-302 — Public adjuster contracts; (4) financial-interest disclosure including construction firms · Mont. Code Ann. § 33-17-303 — Public adjuster standards of conduct · Montana Commissioner of Securities and Insurance — Insurance Licensing (public adjuster $5,000 bond and contract filing)
Related: What is a roofing supplement? · How to fight a lowball insurance estimate
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